Questions and answers

These are the answers already published on this website, grouped by who is asking. Each one links back to the page it comes from.

For building suppliers

Will BuildQuick take over our customer account?

The proposed model keeps the material sale and customer relationship with your branch. The pilot agreement will define the delivery responsibilities and information shared.

Read this on the Suppliers page

Do we need a particular ERP system?

The development plan allows for integrations where practical and simpler order-entry options where they are not. Compatibility with a particular system must be confirmed during onboarding.

Read this on the Suppliers page

Can we keep using our own fleet?

Pilot discussions can assess specific delivery needs alongside your existing arrangements. No exclusive fleet-replacement commitment is assumed by this website.

Read this on the Suppliers page

Is each branch’s commercial information kept separate?

Your team knows the materials and the customer. BuildQuick is developing a delivery service that fits around that relationship, coordinating compatible work across suppliers while keeping each branch's commercial information separate.

Read this on the Suppliers page

For contractors

Can I buy materials through BuildQuick?

The initial focus is delivery coordination. A later ordering layer is part of the roadmap; this website is not a materials marketplace.

Read this on the Contractors page

Is every order guaranteed to share a truck?

No. The operating plan must account for readiness, timing, load compatibility, equipment, and site access. Some work may require a separate arrangement.

Read this on the Contractors page

Can I book a delivery today?

Commercial delivery booking is not open through this website. BuildQuick is in development and preparing a planned pilot.

Read this on the Contractors page

About the planned pilot

Is the pilot running now?

No. The current business plan targets July-December 2027, and the schedule depends on readiness.

Read this on the Pilot page

Will expressing interest guarantee a place?

No. When enquiries open, an expression of interest will start a suitability review. The operating area, material types, capacity, and pilot objectives will guide selection.

Read this on the Pilot page

When is commercial launch planned?

The target is January 2028, subject to readiness and pilot results.

Read this on the Pilot page

How are large, heavy or dangerous loads handled?

Large, heavy or equipment-dependent loads require a separate review of dimensions, weight, vehicle capability and receiving conditions. Regulated dangerous goods are excluded from the planned pilot.

Read this on the Services & Coverage page